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SUMMER SALE Spend over £10 to use the 20% Discount Code: HOT2017

Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kula Cards relationship with you in relation to this website www.kulacards.co.uk. The term 'Kula Cards' or 'www.kulacards.co.uk' or 'us' or 'we' refers to the owners of this web-site. The term 'you' refers to the user or viewer of our website.

Ordering

Whilst every efforts is made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur 'Kula Cards' cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Delivery and Returns

'Kula Cards' returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us and be in receipt of a returns authorisation (RA) number before sending any item back. Any product without a RA number will not be refunded.

Exchange

If when you receive your product(s), you are not completely satisfied you may return the items to us, within seven days of exchange or refund. Returns will take approximately 5 working days for the process once the goods have arrived. Items must be in original packaging, in all original boxes, sealed packaging materials, manuals blank warranty cards and all accessories and documents provided by the manufacturer.

If the cellobag is removed from the product – the warranty becomes void.

We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery as 'Kula Cards' will not be held responsible for items lost or damaged in transit.

All shipping back to'Kula Cards' is paid for by the customer. We are unable to refund you postal fees.

Any product returned found not to be defective can be refunded within the time stated above and will be subject to a 15% restocking fee to cover our administration costs. Goods found to be tampered with by the customer will not be replaced but returned at the customers expense.

If you are returning items for exchange please be aware that a second charge may apply.

Non-Returnable

For reasons of hygiene and public health, refunds/exchanges are not available for used ......... (this does not apply to faulty goods – faulty products will be exchanged like for like). Discounted or our end of line products can only be returned for refunds of replacements will be made.

Incorrect/Damaged Goods

We try very hard to ensure that you receive your order in a good condition. If you do not receive your products ordered. Please contact us. In the unlikely event that the product arrives damaged or faulty, please contact 'Kula Cards' immediately, this will be given special priority and you can expect to receive the correct item within 72 hours. Any incorrect items received all delivery charges will be refunded back onto you credit/debit card.

Delivery Service

We try to make the delivery process as simple as possible and our able to send your order either to your home or to your place of work.

Delivery times are calculated in working days Monday to Friday. Royal Mail aim to deliver within 3 working days but sometimes during busy periods please allow 4 full working days before contacting us. We will attempt to email you if we become aware of an unexpected delay.

All small orders are sent out via Royal Mail standard delivery service, if your order is over £20.00 it will be sent out via royal mails recorded packet service, which will need a signature, therefore if you are not present a card will be left to advise you to pick up your goods from the local sorting office.

Each item will be attempted to be delivered twice. Failed deliveries after this can be delivered at an extra cost to you or you can collect the package from your local post office collection point.

Privacy Notice

This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site. For more detailed information on our Privacy Policy at www.kulacards.co.uk/privacy-policy.html

Security

We have taken the appropriate measures to ensure that your personal information is not unlawfully processed.'Kula Cards' uses industry standard practises to safeguard the confidentiality of your personal identifiable information, including ‘firewalls’ and secure socket layers.

During the payment process, we ask for personal information that both identifies you and enables us to communicate with you.

We will use the information you provide only for the following purposes.

  • To send you newsletters and details of offers and promotions in which we believe you will be interested.
  • To improve the content design and layout of the website.
  • To understand the interest and buying behaviour of our registered users
  • To perform other such general marketing and promotional focused on our products and activities.


Conditions Of Use

'Kula Cards' and its affiliates provide their services to you subject to the following conditions. If you visit our shop at 'Kula Cards' you accept these conditions. Please read them carefully, 'Kula Cards' controls and operates this site from within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained.

If you choose to access from another country you do so on your own initiative and are responsible for compliance with applicable local lands.

Copyrights

All content included on the site such as text, graphics logos button icons images audio clips digital downloads and software are all owned by 'Kula Cards' and associates and are protected by international copyright laws.

Licensee and Site Access

'Kula Cards' grants you a limited licensee to access and make personal use of this site. This licensee doses not include any resale’s of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.

This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial exploited without written consent of 'Kula Cards'.

Product Descriptions

'Kula Cards' and its affiliates attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate complete reliable, or error free.

From time to time there may be information on 'Kula Cards' that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct ant errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you.

Prices

Prices and availability of items are subject to change without notice the prices advertised on this site

Please review our privacy policy posted on this site. These policies also govern your visit to www.kulacards.co.uk

Contacting us

If you have any questions concerning or for general enquires please contact us at: 'Kula Cards' Telephone: 01273 571929 or contact us

 

Merchandise is packaged in reinforced 'board backed' envelopes or bubble wrap protected to ensure products arrive in good condition. Our courier service is provided by Royal Mail and UK orders has Free Post when you buy 2 cards or more, otherwise 89p per order. We process and forward items as swiftly as possible for week day dispatch by 1st Class post with UK purchases over £20 sent tracked or signed for. For EU and Worldwide deliveries view shipping rates